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Examples of Customer feedback


2015-04-19 19:35:02
My Precista PRS-14 had a broken crystal so I sent it to Duncan for a repair, along with a service and case polish. The watch was returned quickly and looking as good as new. It's great to be able to use this watch again, and it's running more accurate than it has for years.
2015-04-19 19:32:12
Duncan serviced my Speedmaster and Seamaster, both came back on schedule and I was very happy with the service. The Speedmaster had a bent lug which prevented the strap sitting correctly, Duncan fixed this and watch came back far better than I expected
2015-04-19 19:30:27
As always, I have received first class service from Duncan. My 50 year old Borel in very tired condition has come back looking like new and running perfectly. The case refurbishing on my Rolex is very pleasing to behold. Duncan always keeps me informed on progress and supplies all the timing and pressure testing data. He treats all my watches as if they were his own, with great care and respect. I recommend Genesis wholeheartedly. The work they do is excellent.
2015-04-19 19:26:34
Genesis have just returned my Tag 2000 Automatic Chronograph. Extremely impressed with both the quality of the work carried out and the standard of service received. The watch is performing perfectly and I shall be using their services again when needed
2015-04-19 19:24:33
An absolutely exemplary experience with Duncan. A damaged Rolex Air King with great sentimental value was restored to perfection with wonderful communications every step of the way. Completely delighted with Genesis and wouldn't hesitate to recommend them to anyone. We will certainly be back again soon with other watches. Can't thank you enough, Duncan.
2015-04-19 19:22:48
Terrific service on my 6 year old Omega Seamaster PO that now looks like new. I also had the steel bracelet refurbished. Less than money than sending it to Omega and turned around quicker. I was constantly updated by Duncan throughout the whole process. Thoroughly recommended.
2015-04-19 19:20:34
Thank you for the service you completed on my Rolex Datejust. I was very pleased with the work carried out. The watch cleaned up well, without loosing any of it's original character, and having worn it for a few days I can see the timekeeping is much more accurate than before
2015-04-19 19:09:08
Excellent service. Really impressed with the work on my Rolex. Not only is it now keeping perfect time it also looks new! Regards Stewart
Duncan Potter
2015-04-19 10:24:26
Please feel free to add any comments regarding the service you've received at Genesis Watchmaking
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