Examples of Customer feedback - Genesis Watchmaking Official Website

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Examples of Customer feedback

Paul Kenning
04 Nov 2021
Excellent customer relations..and i think everyone is aware of how good Duncan is professionally. One can only recommend the best! So i am..you can trust ur timepiece to this man, so do so if you want a top job!! Paul k...
Jonathan Mills
02 Nov 2021
Genesis watches was recommended to me by various Rolex owners. I have a Datejust that needed a full service and replacement crystal. The customer service was personal and perfect, the watch returned quickly and looking new. Will never go back to Rolex servicing.
Cathal O'Caoilte
20 Oct 2021
I received my Tag Heuer Pro 200 CK1111 back from Genesis following replacement of a damaged hand. The watch was returned in perfect condition following exemplary contact and updates throughout the process and all at an extremely acceptable cost. Uncommonly professional and careful service.
Alan Phillips
19 Oct 2021
Dear Duncan, Thanks for a superb service of my Rolex Oyster Datejust. For a watch bought in 1982 it now looks brand new!
Genesis is easy to deal with and inspires total confidence that the job will be done well.
Andrew Hornbeck
15 Oct 2021
Wonderful service on a Carrera I've had for many years. The watch came back looking new, and movement seems great. I'll definitely request service again and can't recommend enough.
07 Oct 2021
Just received my Omega Seamaster Planet Ocean back after a full service, polish and new bezel and I am absolutely delighted Duncan. Honestly, it looks like the day I bought It and I can't compliment you enough for your craftsmanship.
Elisa Reyna
06 Oct 2021
After trawling through the internet I decided to go with Duncan @ Genesiswatchmaking based on good reviews and price
He has done an excellent job servicing my Rolex watch, keeping me well informed along the way, and keeping to the original quote
My watch looks amazing, thank you Duncan for such a professional, reasonable and high quality service
I would highly recommend Duncan and Genesis Watchmaking
Jo Pearce
17 Sep 2021
The service from start to finish has been impeccable and highly professional. Duncan kept me informed of progress and showed patience with lame questions. His YouTube explanations were detailed and very thorough. The quality experience is worth the sensible price quoted.
I have fully recommend Genesis if anyone wants a first class service. Thank you so much for my rejuvenated Rolex looking like new.
Tom W
08 Sep 2021
After seeing numerous recommendations from various forums decided to use Genesis for long overdue 1st service. Duncan kept me fully informed at all stages and Omega Seamaster PO came back in line with original quote looking brand new despite heavy wear. Recommend.
Andrew Noble
05 Sep 2021
First class service from Duncan for the repair and service of my Omega Railmaster. Highly recommended
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